Build positive sentiment and extend your community

Reputation is a critical component of brand and community building. A good reputation makes it much easier to engage new audiences and therefore ability to extend reach. Great brands understand their community and keep on top of reputation at all times through a variety of proactive and reactive efforts.

Everywhere that someone could potentially interact with your brand is a space that you need to be thinking about. How will you be perceived in that space? How does your presence (or lack of) in one area impact perception? Will your community stand behind you during hard times? Community building is about building relationships, and that’s what reputation is all about. Members must trust that you will look out for their best, and in turn they will do the same.

We can help to develop strategies that will help you to enhance your reputation over time through a variety of tactics and approaches. From understanding the tone that is most representative of your brand to working out how to respond to crisis situations, there are hundreds of little decisions that impact how others see you.

Stand Out

Your uniqueness is an asset. Whether you’re an events city or tropical destination, a museum or an amusement park, you bring something different. Embracing the things that set you apart go a long way towards helping attract the right community. We work with you to distill the essence of your destination or organization to bring focus to the right details.

Create & Share

Building reputation and trust requires consistency. Ongoing development of content and material that community members will share aids in increasing your reach. No one wants to be a part of something that is stagnant or stale. Creative thinking combined with great design and a strategic outreach plan help to get you out in front of fresh audiences.

Add Value

When you focus on the value of what you have and how it makes others better, you’ll attract more of the same. Through strategic research, we seek to understand what your community is looking for, explore their needs, and then determine what you can and can’t do for them. A realistic view of what they value guides decision making.

Show You Care

The greatest way to build engagement and reputation within your community is to show that you genuinely want to do good. Making an experience fun, creating learning opportunities, showcasing amazing talent, these can all be done with demonstrated care and attention to the right details. Let people know they matter.


Our work and client relationships define us as an agency

We think. We feel. We do.

Our team is a perfect blend of strategic thinkers, passionate creatives, and technology wizards.

There's nothing we love more than taking your idea, your story, your new venture and making it into something real.

Lift Interactive was founded in 2002 with a vision to harness the potential of the web.

Since then we've grown into a full-blown, award-winning digital agency on a mission.